Careers Collective Terms & Conditions 

CC V4. July 2024 

First written February 2021

These General Terms & Conditions apply to all transactions placed online, by telephone or email

General
Terms and conditions apply to all transactions with Careers Collective. Please read them carefully. 

All references to the 'company', 'us' or 'we' refer to Careers Collective. All references to the customer shall mean the person or persons purchasing or agreeing to purchase goods from the company for themselves or a third party. 

All references to the ‘Website’ shall include reference to all URLs owned by Careers Collective. 

All contracts are governed by and construed in accordance with English Law, and any dispute between us will be resolved exclusively in the courts of England and Wales. 

Nothing in these Terms and Conditions will be deemed to affect your statutory rights. 

Data protection 

All data submitted when making a booking will be processed in accordance with our website and or our company data policy. 

If a booking is made on behalf of a third party, you warrant that you have secured their express consent to their data being used for this purpose and have in place all relevant policies and processes to ensure compliance with all relevant legislation. 

We hold minimal customer details securely: customer name, purchase type, contact details and engagement dates for accountancy and delivery reporting purposes. 

We do not sell data to third parties. 

We do not use data for promotional purposes unless specific permission has been given.

ICO, Information Commission Office. First registered 11th Feb 2021 no. A8834582

Safeguarding, For children under 18 years of age, Careers Collective’s safeguarding policy can be read by clicking here 

Reports of safeguarding breaches should be made to cccconfidential@gmail.com 

Prices and specifications 

All prices are shown in pounds sterling (£) exclusive of UK VAT at the current rate unless clearly stated otherwise. 

Ownership of products 

All IP is owned by Careers Collective. 

Careers Collective does not allow the recording of online presentations, workshops, or webinars unless specific permission has been pre-arranged. 

All items and their content supplied to the customer remain the property of Careers Collective until sums owing in respect of those goods has been received in full by us. Re-use, sharing, on-selling and reproduction of Careers Collective IP is prohibited. 

Education and Training Providers 

Course description 

Our content is designed to be current and relevant; therefore, elements of courses and online workshops may change in order to remain up to date. We reserve the right to change the course content and/or presenter. 

Purchase of a product 

Educational organisations, training providers and customers purchasing for a third party must read our Terms and Conditions and engage with Careers Collective via email before purchasing any live event, as is stated on our Website. 

  • Each sale is only for the items described in the contract. 

  • Each sale is unique and the service cannot be used more than once or transferred. Purchases are not redeemable and can not be exchanged. 

  • Careers Collective operates a standard 3-week lead time between payment and delivery of live events. 

  • Payment must be received 21 days before any service is delivered. 

Please note that individual contracts may apply, which will override the statements above.

Delivery 

Careers Collective cannot take responsibility for factors beyond our control or influence which affect delivery, such as a network fault or extreme weather event. 

It is not the responsibility of Careers Collective to ensure that participants attend a live event or remain in attendance throughout. 

We have an expectation that our Collaborators will be treated with respect by clients when delivering for Careers Collective and will not be subject to inappropriate language and behaviour, including bullying, intimidation or unprofessional conduct. 

Cancellation 

Bookings are non-refundable; however, if a cancellation is unavoidable, Careers Collective will find an alternative mutually acceptable day for delivery within three months of the original booking date. 

Please note that individual contracts may apply, which will override the statement above. 

Cancellations by third-party organisations or individuals will be subject to the same cancellation terms as the Terms and Conditions for Education and Training providers unless a specific contract is in place. 

Feedback and complaints 

Educational institutions and training providers are provided with an evaluation form for the purposes of review and quality assurance. 

Complaints

Access our complaints policy by clicking here